Effective Date: 24th of May 2025
At IFQM, we offer digital learning programs that are accessible online after purchase. Please read the following terms carefully before completing your order.
Cancellation Policy
- Once a program has been purchased, cancellation is not permitted under any circumstances.
- We encourage users to review all course details and requirements before making a purchase.
Refund Policy
- Refunds are only eligible if the program you purchased has not been delivered or access has not been provided within 48 hours of payment confirmation.
- To request a refund in such cases, please contact us at it@ifqm.org.in with your payment details and proof of non-delivery.
- Approved refunds will be processed within 7–10 business days to the original payment method.
Note:
Refunds will not be granted for:
- Change of mind after access is granted
- Failure to complete or attend the program
- Dissatisfaction with course content once accessed
We remain committed to resolving genuine issues and ensuring a smooth learning experience.